At Kunstbloemenplus, you always have at least 14 days to return your order. This allows you time to review and evaluate your purchase. The return period begins on the day the order is received.
If there are defects in your order, please contact us at info@kunstbloemenplus.nl. We are happy to assist you. Don’t forget to mention your order number and the product in question for a quick resolution.
If the products did not meet your expectations or for any other reason, you can return the items. Please send an email to info@kunstbloemenplus.nl indicating that you want to return an item(s), along with your order number. You can download the return form here and include it in the return shipment to the address provided on the form.
We advise returning your order in the original shipping box to prevent damage to the items. Please keep the proof of postage for your records.
You will receive a full refund of the order amount. If you return only part of your order, only the amount for the returned products will be refunded. The costs for the return shipment are your responsibility.
If payment methods with a surcharge (Klarna, PayPal, Credit Card) or evening delivery were chosen, these charges will not be refunded.
Exchanges
Exchanges are possible. Please indicate on the return form which items you would like to exchange for. We will process this as soon as the return is received. The shipping costs for the replacement items are the buyer’s responsibility.
Return Conditions
All returned items will be inspected and must meet the following conditions:
After receiving and inspecting your return, we will refund the due amount within 14 days of your return notification.